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April '18
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Frequently Asked Questions

How can I pay my bill?

  • Billing - Two initiatives are currently being pursued to provide better service to our members.  First is ebilling, which will allow VWS to send a members bill via their email account.  This service would allow the replacement of paper bills and would also provide an additional method of communicating with our members.   Second is Web Bill Pay, which would allow the member to pay their bill by logging on to the VWS Website and using a password to access their account to pay a bill.  This service would be handled through the billing software company and would have a $3.50 fee per transaction, with no cost or profit to Village Water.

    Currently:
    you can use Cash, Check, or Money Order
  • The drop box is available for after hours payment.
  • Automatic Bank Draft:
    Easy to forget to pay your water bill

    Our Automatic Bank Draft Plan Makes Bill Paying Easy

    If you use our bankdraft method of payment, you will continue to receive your bill, however: with direct draft pay your bank will make your payment.  You will be aware of how much water you used and how much your account will be drafted.
    It's easy, convenient and simple. Just fill out the DRAFT form,
    (SEE  CUSTOMER SERVICE UNDER APPLYING FOR SERVICE TO DOWNLOAD FORM)  attach "voided" check and mail or bring form to our office.

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